Customer Baba
Punjabi Swag / Swag-E-Punjab
Privacy & Data Requests
Last updated: 12 October 2026.
This notice describes information handled by our restaurant's WhatsApp messaging service, Customer Baba.
Information we process
When you contact us, we may receive your WhatsApp phone number, profile name, message text, attachments and message delivery information. Authorized restaurant workflows may also include order, invoice and operational records. Access to operational information is limited by restaurant permissions.
How we use information
We use information to handle restaurant enquiries and requests, maintain relevant business records, and send authorized updates or reminders. Automated features are enabled only for their approved purpose. We retain limited security information about attempts to access restricted functions.
Services involved
WhatsApp messages are processed through Meta's WhatsApp Business Platform. Cloudflare carries requests to our protected local service. Authorized business records may use our existing Google Drive and Sheets integrations. When an approved AI or document-processing feature is enabled, the relevant content may be sent to its configured provider. Credentials and administrative endpoints are not public.
Retention and your choices
Messages, attachments and relevant business records may be retained for the restaurant workflow, recordkeeping and security. You can request access, correction, deletion or an end to automated messages by emailing our business contact below. Requests are reviewed by the restaurant; identity checks may be needed, and records required for outstanding transactions, accounting or other obligations may be retained. This is a manual request process.
Contact
Email suryasha_punjabiswag@ndsfoods.ae with the subject “Customer Baba privacy request”. Include the WhatsApp number concerned and the request. Do not include passwords, verification codes or payment-card information.